Frequently Asked Questions
Ordering
The cost of importing (typically VAT and Customs fees) a ZETA Violin w/case, harmonized code 92021010 . . . varies depending on the country of import. European VAT fees range from 18% to 25%, with Customs fees up to 4%. These fees are collected from the purchaser by the government upon arrival in the foreign country. Some example VAT fees: United Kingdom-20%, Italy-22%, France-20%, Germany-19%, Ireland-23%, Netherlands-21%, Romania-24%, Malta-18%.
Go to ZETA’s Catalog (here) and find the instrument you are interested in purchasing. You can narrow your search by clicking one of the category tabs at the top of the catalog. Once you’ve found your desired model, the current lead-time for shipping is shown on the product picture (ie 3 Days). Click on the ‘More . . .’ button found at the bottom of the instrument description. This takes you to the order page where you will find further features included with the instrument as well as pictures of our ZETA case and preamp. By clicking on the product picture you can view a high resolution pic of this model (including a 2nd level of enlargement which is available by clicking in the upper left-hand corner). From there you can add the instrument to your cart and purchase using any credit card or PayPal. Shipping is free in the USA and overseas shipping (3-5 Day USPS Express) is $99.